Best Practices for handling a Lightweight Salesforce.com Project and Management Issue?  By Kesava Gollapalli When managing Salesforce.com projects, organisations should have a framework in place to ensure that the projects are handled efficiently. Salesforce.com projects are often tricky to manage as the approach followed to manage these projects differs slightly from typical project management approaches used for other applications, methodologies. [...]

Have you backed up your CRM system? By Geraldine O’Reilly Whether you use Salesforce.com or any of the other CRM systems out there, one thing is certain; as your data grows it becomes ever more critical to the running of your business. Your CRM system is the one single place that has all the data you need to help grow [...]

How to Delete “Test” Leads that have been Converted. By Stephen Bellhouse When initially setting up a Salesforce system users often create practice ”Test” Leads. They will in turn convert these “Test” Leads so as to establish and understand what would happen if it was an authentic Lead. These “Test” Leads may later taint your Lead Conversion Reporting so therefore it [...]

                                     Cloud Consulting Newsletter, December, 2012 Top Tips 1.Prevent Web to Lead Spam – Eliminate 80-90% of Spam – Find genuine leads fast – Save time and storage Learn How HERE 2. Increase user Adoption of Salesforce – Create views of valuable records – Create access to most recent files – Create email [...]

A critical factor in the long-term cost-benefit of any business application is the architecture of the solution. By this, we simply mean how the major parts are connected and how they can be, or must be, changed in future. Two broad choices are available in cloud delivery models: Infrastructure-as-a-Service, IaaS, and Platform-as-a-Service, PaaS. Both IaaS and PaaS have similarities in [...]