Have you backed up your CRM system? By Geraldine O’Reilly Whether you use Salesforce.com or any of the other CRM systems out there, one thing is certain; as your data grows it becomes ever more critical to the running of your business. Your CRM system is the one single place that has all the data you need to help grow [...]

What will the Salesforce.com Spring Release 2013 mean for you? By Finbarr O’ Donoghue Recently all of our Salesforce org’s automatically witnessed a number of changes, all part of the Salesforce.com Spring Release. I have outlined some of the main elements to help you, The User, take advantage of the new features and functionality. 1. Chatter Enhancements Real-time collaboration within [...]

How to Delete “Test” Leads that have been Converted. By Stephen Bellhouse When initially setting up a Salesforce system users often create practice ”Test” Leads. They will in turn convert these “Test” Leads so as to establish and understand what would happen if it was an authentic Lead. These “Test” Leads may later taint your Lead Conversion Reporting so therefore it [...]

                                     Cloud Consulting Newsletter, December, 2012 Top Tips 1.Prevent Web to Lead Spam – Eliminate 80-90% of Spam – Find genuine leads fast – Save time and storage Learn How HERE 2. Increase user Adoption of Salesforce – Create views of valuable records – Create access to most recent files – Create email [...]

The Conference on Cloud Computing and Commerce is a free national conference, as part of National Cloud week on Cloud Computing and Commerce taking place on Wednesday, 25th April from 2pm until 6pm in Dublin City University in Ireland. The conference will feature presentations and panel discussions from over 15 business leaders and experts on cloud computing. Cloud Consulting will [...]

Have you experienced Cloud Fatigue yet? I have. I first felt it coming on last year when as a company we ran 3 Cloud events in 1 month (in London, Belfast and Dublin just to give ourselves a challenge!).  As a new company this is what you do in order to build your market.  That made a total of 15 [...]