Have you backed up your CRM system? By Geraldine O’Reilly Whether you use Salesforce.com or any of the other CRM systems out there, one thing is certain; as your data grows it becomes ever more critical to the running of your business. Your CRM system is the one single place that has all the data you need to help grow [...]

What will the Salesforce.com Spring Release 2013 mean for you? By Finbarr O’ Donoghue Recently all of our Salesforce org’s automatically witnessed a number of changes, all part of the Salesforce.com Spring Release. I have outlined some of the main elements to help you, The User, take advantage of the new features and functionality. 1. Chatter Enhancements Real-time collaboration within [...]

How to Delete “Test” Leads that have been Converted. By Stephen Bellhouse When initially setting up a Salesforce system users often create practice ”Test” Leads. They will in turn convert these “Test” Leads so as to establish and understand what would happen if it was an authentic Lead. These “Test” Leads may later taint your Lead Conversion Reporting so therefore it [...]

The Best Free Apps on the AppExchange by Mark Richmond AppExchange, Salesforce.com’s wildly successful and much-imitated applications marketplace, offers over 1000 different software products that users of the platform can install to help them with a range of business functions from HR, to Customer Services, and Email marketing to Gamification. The quality of these programs runs the gamut from “poor” [...]

We are looking for an experiences Salesforce consultant based in our Dublin offices. http://t.co/siJ3UhVH #cloudjobs #salesforce #jobs # Powered by Twitter Tools

New simplified workflow rule evaulation criteria coming in #Salesforce Winter 13. Really nice and simple improvement http://t.co/2raHrXZy # Powered by Twitter Tools

#Salesforce Chatter now tracking your office banter http://t.co/7AHVDFjm # An old AppExchange plugin but a good one. Automatically resize your inline visualforce pages. Nice! #salesforce http://t.co/zqjzloDA # Powered by Twitter Tools

Thks to speakers and attendees and retwts at todays #cloudfuture event # @paulcdwyer – Ireland's #cloud opportunity as a compliance haven – #cloudfuture # @paulcdwyer – when entering the #Cloud – you decide on security #cloudfuture # @paulcdwyer – Cloud is a business decision #cloudfuture # #Oracle – avoid Cloud sprawl – ever growing use of Cloud services – #cloudfuture [...]

RT @salesforce: #Summer12 Best Practices: Assigning Apps Using Permission Sets http://t.co/XbZevLTs /by @atorman # I'm attending the Learn to Build Apps #forcewebinar on July 12 via @forcedotcom http://t.co/kLLQzqrv #salesforce # RT @markdamo: How much is cloud computing about cost? http://t.co/PZ9UvCc4 # Powered by Twitter Tools

How is Cloud working for you and how will it work in the future? As we know Cloud services are all about being available 24/7; accessible on a self-service basis to cater for changes in demand, irrespective of where you are. So a number of years on; with the evolution of Cloud services, are you seeing these characteristics in your [...]